Cancellation email template
Fill in a few details and get a polite, firm email that cancels your subscription and asks the service to stop charging you.
Your email
Subject: Cancel my subscription
Hello, Please cancel my subscription, effective at the end of the current billing period. Please stop all future charges to my payment method. I do not authorize any further recurring payments for this subscription. Please confirm in writing that my subscription is canceled and that I will not be charged again. Thank you,
The email is written in your browser; Subskim doesn't store what you enter.
Track every renewal in SubskimWhen should I cancel by email?
- There is no cancel button. Your account settings and the app have no way to cancel.
- The service tells you to contact support. Some plans are canceled only through support, such as Asana plans paid by invoice or Shopify Plus stores.
- You want a written record. An email has a date and your exact words, which helps if you are charged again.
Before you send it
- Check who bills you. Your card or bank statement shows which company takes the payment. If it is Apple, Google Play or PayPal, cancel there instead. See how to cancel an Apple subscription, a Google Play subscription or a PayPal automatic payment.
- Find the support address. Look in the service's help center or on its contact page, and send the email from the address on your account.
- Try the account settings first. Many services let you cancel in a few taps. Step-by-step cancel guides show where the option is for the services people pay for most.
After you send it
- Keep a copy and the reply. The FTC suggests keeping a copy of your cancellation request, along with notes about any conversations you had about canceling.
- Check your next statement. Look for the charge on the date the subscription would have renewed.
- If charges continue, read how to stop a recurring payment with your bank, card or PayPal.
- To get money back, see how to get a refund for a subscription.
Questions
Do I have to cancel by email?
No. Cancel in the app store or with PayPal when one of them bills you, and use the cancel option in your account when there is one. Email works best when the service asks you to contact support or you want the request in writing.
What if they don't reply or keep charging me?
Check your next statement. If the subscription still charges you, reply to the same email thread so the dates stay together, and see how to stop a recurring payment with your bank, card or PayPal.
Does Subskim see or send my email?
No. The email is written in your browser and stays on this page until you copy it or open it in your email app. Subskim does not store what you enter.
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