How to cancel a Pipedrive subscription
Only users with account settings access can cancel a paid Pipedrive account. Canceling means losing access to all your data, so export it first.
Last updated October 15, 2026
How do I cancel Pipedrive?
- 1Go to the Billing tab and select Cancel my subscription at the bottom of the page.
- 2Review your account data and features, select a reason for leaving, then click Continue to cancel.
- 3Click I'm not interested, continue to cancel, or click Chat now to talk to a Customer Solutions Expert first.
- 4Fill out the short questionnaire, check the box confirming you will lose access to your data, then click Cancel my plan.
What happens after I cancel?
- You can still access your data and account until the end of your billing cycle; after that you no longer have access.
- Pipedrive sends an email confirming the cancellation; contact support if you do not receive it.
- Accounts that have been canceled for six months are permanently deleted. Until then, you can reopen the account by importing your exported data back into Pipedrive.
Steps summarized from Pipedrive's help center on October 15, 2026. Menus change, so the official Pipedrive guide is the source of truth. Subskim is not affiliated with Pipedrive. How these guides are checked
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