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How to cancel a Sprout Social subscription

In Sprout Social, you cancel a subscription by deactivating the account from Billing in Account and Settings. Sprout walks you through the cancellation whatever your plan type, contract terms or pricing.

Last updated October 15, 2026

How do I cancel Sprout Social?

  1. 1Click Account and Settings, then Billing.
  2. 2Select Deactivate to start the cancellation process.
  3. 3Follow the prompts. Sprout walks you through the rest of the cancellation.
  4. 4If you pay outside the app, wait for a Customer Success Manager to review and confirm your cancellation.

What happens after I cancel?

  • Your cancellation takes effect at the end of your current contract term, and you keep access to Sprout until then.
  • After the account is canceled, posts, reports, files and profiles are deactivated. Scheduled posts are not published, all workflows stop and data is no longer collected.
  • All profiles are disconnected from Sprout automatically at the end of your contract term.

Steps summarized from Sprout Social's help center on October 15, 2026. Menus change, so the official Sprout Social guide is the source of truth. Subskim is not affiliated with Sprout Social. How these guides are checked

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