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How to cancel a Wall Street Journal subscription

You can cancel a Wall Street Journal subscription at any time in your Customer Center or by contacting Customer Service. Your subscription renews automatically unless you cancel before it renews.

Last updated October 15, 2026

How do I cancel The Wall Street Journal?

  1. 1If you have a 6-month or annual plan bought on or after July 9, 2026 and want a prorated refund, skip to the phone step: subscriptions canceled online are not refunded.
  2. 2Go to your Customer Center at customercenter.wsj.com/subscriptions.
  3. 3Cancel your subscription from the Customer Center.
  4. 4To cancel by phone instead, call Customer Service at 1-800-JOURNAL (568-7625) or 609-514-0870.

Billed through an app store or partner?

If you bought your subscription through a third party, check the terms and conditions provided to you with that purchase.

What happens after I cancel?

  • Monthly and quarterly plans stay active until the end of the current billing period, and you do not get a refund.
  • For 6-month and annual plans bought on or after July 9, 2026, access continues to the end of the billing period with no refund. To get a refund prorated to your cancellation date, you must cancel through the call center, and there is no refund if you cancel in the final 30 days of the term.
  • 6-month and annual plans bought before July 9, 2026 end right away with a prorated refund, unless you cancel in the final 30 days, when they run to the end of the period with no refund.

Steps summarized from The Wall Street Journal's help center on October 15, 2026. Menus change, so the official The Wall Street Journal guide is the source of truth. Subskim is not affiliated with The Wall Street Journal. How these guides are checked

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