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How to cancel Constant Contact

To cancel a Constant Contact account, you call the Billing Support team. If you are still in a free trial, you don't need to cancel because the trial ends on its own.

Last updated October 15, 2026

How do I cancel Constant Contact?

  1. 1If you want to use the same email address for another account later, change your account username before you cancel.
  2. 2Before your next billing date, call Billing Support: 855-229-5506 (US and Canada, toll-free), 0808 234 0945 (UK, toll-free) or +1 781-472-8120 (outside the US and Canada).
  3. 3Have the username of the account you want to cancel and your reason for canceling ready for the call.
  4. 4Look for a confirmation email at your main account email address within 24 hours of the call.

What happens after I cancel?

  • The account is canceled on your next billing date, and you can keep using it until then.
  • Prepayments are not refunded, even if you cancel before the end of your billing term.
  • You lose access to your contacts, campaigns and reporting data, and Constant Contact only guarantees to keep your account and data for 30 days.

Steps summarized from Constant Contact's help center on October 15, 2026. Menus change, so the official Constant Contact guide is the source of truth. Subskim is not affiliated with Constant Contact. How these guides are checked

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