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How to cancel a Rosetta Stone subscription

If you bought Rosetta Stone Sapphire on the Rosetta Stone website, you cancel it in a web browser. A Rosetta Stone Classic subscription bought directly from Rosetta Stone is canceled on a computer instead: choose My Account from your current learning language in the top toolbar, then select TURN OFF AUTO RENEW under Your products.

Last updated October 15, 2026

How do I cancel Rosetta Stone?

  1. 1Log in to Rosetta Stone Sapphire in a web browser.
  2. 2Click the profile icon in the top right corner to open Account settings.
  3. 3In Account settings, select Manage subscription.
  4. 4Click Cancel subscription.

Billed through an app store or partner?

If you subscribed through Google Play or the Apple App Store, cancel through that store by following Google's or Apple's instructions. Rosetta Stone's Memberships team can refund Google Play purchases, but App Store refunds are requested from Apple.

What happens after I cancel?

  • Sapphire subscriptions bought directly from Rosetta Stone come with a 14-day satisfaction guarantee. To request a refund for a website purchase, contact the Memberships team at membership@rosettastone.com or 1-800-ROSETTA (1-800-767-3882) with the email address or order number for your purchase.
  • If a subscription you bought on the website has expired, buying a plan again from Manage subscription reactivates your account automatically. You sign in with the same password and pick up where you left off.

Steps summarized from Rosetta Stone's help center on October 15, 2026. Menus change, so the official Rosetta Stone guide is the source of truth. Subskim is not affiliated with Rosetta Stone. How these guides are checked

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